Paquin & Carroll Insurance

Josh joined P&C in 2006 after working at UNUM in Portland. He is a graduate of St. Anselm College and Thornton Academy. Josh is the Agency President and Commercial Lines Agent. Josh enjoys the challenges he faces when crafting commercial programs for businesses as well as the fulfillment that comes from assisting his clients when a claim occurs. Hobbies include golfing, skiing and spending quality time with his daughter, son and wife.

Andrea started her insurance career in 1987 where she worked on both the agency and company side of the business. She is experienced in both Personal and Commercial Lines. In 2007 she obtained her Certified Insurance Counselor Designation. Andrea was hired by P&C Insurance in 2004 where she worked as a marketing rep and moved into the Account Executive role in Commercial Lines. She was promoted to Vice President and currently is part of the management staff supervising the Commercial Lines Department. In her free time, she enjoys being at the lake and spending time with her family.

Dan started in the insurance business in 1988 and has been specializing in the Employee Benefits area for 21 years. He joined Paquin & Carroll in 2004. His deep knowledge of benefits has allowed him to help hundreds of employers create benefit plans that control cost and lower expenses while keeping the plans competitive and attractive to current and potential employees. Ready to tackle issues and looking at Alternative Funding, Wellness and Claim trends are a few examples of why Dan has retained his clients for many years. In 2014 he received a certificate in Health Care Reform Studies from the American College. He is a Past President and current member of the Saco Bay Rotary Club. Dan also serves as the current President of the Board for Connection for Kids/Kids Free to Grow. He resides in Saco with his wife and daughter enjoys activities like golf, snowmobiling, fishing and spending time with family and friends.

Doug’s insurance career began shortly after the ice storm of 1998. Doug was working as a project manager for a local real estate developer when the ice storm halted building and he was contacted by The General Adjustment Bureau to write property estimates for the local insurance companies. Upon completion of this assignment, Doug was offered a full time adjuster position and completed their insurance school program in Colorado. Doug worked as an adjuster for GAB and Colonial Adjustment until he joined Paquin and Carroll in 2003, as a commercial lines agent. Doug has continued to work with contractors, investment property owners, and entrepreneurs, helping them with their insurance coverages. He specializes in hard to place risks, contract review, risk transfer agreements and workers compensation alternatives. Outside of the office, Doug enjoys all of the outdoor activities Maine has to offer, from skiing and snowmobiling in the winter to golfing and biking in the summer. One of the greatest pleasures of the job is working with startup businesses and helping them achieve their goals. A great insurance agent is a key member of the team right alongside the attorney and banker.

Lynn started working at P&C in June of 1987. She worked in the medical insurance field prior to coming to P&C, and was interested in expanding her knowledge to the property and casualty side knowing that she needed this type of insurance herself. She enjoys helping clients understand why it’s important to have insurance. Her hobbies include playing volleyball, running, knitting and doing crafts.

Beth started at Paquin & Carroll Insurance in 1985 as a personal lines account Manager, and moved over to Commercial Lines in October of 1992. She enjoys spending her personal time with her family.

Bonnie started working with P&C Insurance in December 2014. She has been in the insurance industry since November 2000, mostly working in personal lines. She feels that P&C is a great place to work with its family atmosphere and open door policies. She feels that making the move to P&C Insurance was a great one, and wouldn’t want to be anywhere else (well, maybe on a warm beach). Of course, the beaches make the southern Maine area just a fabulous place to live. She spends her spare time quilting, reading, walking the beaches, binge watching television series and sharing time with family and friends.

Buffy has been working at P&C Insurance since March 6, 2015. Her goal is to meet/exceed the needs and expectations of her customers. Prior to joining P&C, she worked as an Accounting Administrative Assistant and as an Ophthalmic Technician. She is certified in Medical Billing & Coding, and holds a Medical Assistant Certificate.

Cameron started at P&C in 2016, coming straight from the University of Maine at Orono. He enjoys the challenge of getting new business and working with people to get them the best coverage. In his spare time, he enjoys hiking, sports and grilling.

Carol started work with P&C on July 1, 2011 when they purchased the Ruben Agency. Prior to that, she worked for the Ruben Agency for 24 years as a producer for both personal and commercial lines. She was also the office manager and bookkeeper. Prior to that, she worked 13 years at the Biddeford Agency until Bruce Ruben bought the agency in July, 1987. She has enjoyed working in the insurance industry for the past 43 years because she likes the interaction with both her new and current clients. She is a commercial lines producer/account manager and finds that commercial lines is always an enjoyable challenge. In her spare time, Carol is very active, going to the gym and walking every day. She likes to travel, do jigsaw puzzles, and loves to read.

Dawn joined the Paquin & Carroll Team as the Office Administrator in 2002 and went back to her ”Insurance Roots” 10 years ago when the Employee Benefits Department expanded. Dawn enjoys making insurance as painless as possible for her clients and eliminating as much stress as possible for them. Outside of the office Dawn enjoys spending time with Family and Friends….and she believes 80’s music truly does make everything better.

Donna started working at P&C in April 2017 with over 30 years of experience in both personal and commercial lines. She has worked for a few independent agents as well as a worldwide brokerage. She likes the challenges of the commercial lines insurance business. In her free time, she loves spending time with her grandchildren. She also enjoys floating in the pool and shopping.

Gail's insurance career began 26 years ago at various agencies due to being a military wife. She started at P&C in 2009 at the South Berwick branch. In 2011, she was transferred to the Biddeford office. She finds that going to work is a pleasure, as she considers the people she works with are not only coworkers but also family. Her position at the agency affords her much diversity and challenge which she thrives on. Gail loves to travel, especially anywhere with a warm beach. She enjoys movies, theatre, fine dining, reading and dabbling in decorating and party planning (so far, just for family and friends).

Jessica joined P&C Insurance in September 2017. She received her insurance license in 2008 and earned her Accredited Adviser of Insurance certificate in 2011. Jessica is a disaster volunteer for the American Red Cross and is active with the Home Fire Campaign providing and installing smoke detectors in homes around our state.

Lynnsey was hired by P&C Insurance in 2008, to work in the Personal Lines Department. Lynnsey enjoys earning a client's trust, explaining why various insurance coverages are important, and helping clients find policies which meet their needs and budget. Lynnsey, who has lived in Maine since 1999, enjoys living in the community she works in. When not at P&C Insurance, Lynnsey is often at her children’s sporting events cheering them on.

Kelli started working at P&C Insurance in March 2017. Prior to P&C Insurance, she worked at CIEE for 14 years, managing a student travel health plan for international exchange students. She is enjoying working with so many local businesses and learning about all our community has to offer. When she’s not working at P&C, she enjoys spending time with family, gardening, or tinkering on woodworking projects. She also enjoys participating in sprint triathlons and road races.

Kim graduated from the University of Maine at Orono in 1993. She joined the insurance industry in 1995, when she was hired by York Insurance as a Customer Service Representative. She has worked for various Insurance Companies in Maine as a Personal Lines Underwriter and joined P&C Insurance in 2014 . She enjoys working with people and utilizing her insurance background and knowledge. Kim has lived in Maine for most of her life, and enjoys spending time with her husband and two children. Her favorite pastimes are gardening, walking, and reading.

Owen began working for P&C Insurance in 2010 after graduating from the University of Maine. He greatly enjoys working with a team of incredible people. In his spare time, he enjoys weightlifting, golfing, hunting, fishing, and all types of sports and outdoor activities.

Pam is a 24 year insurance professional, licensed Property & Casualty agent. Her Insurance heritage started in 1920's when her Great Aunt & Uncle, Harold and Henrietta Carroll, founded Paquin & Carroll Insurance Agency. Pam followed in their footsteps, working at P&C Insurance after school in the 1980s. She went to and graduated from the University of Southern Maine with a bachelor’s degree in Political Science. She rejoined the insurance industry in 1993, projecting 17 years of commercial lines underwriting experience with three regional carriers, Acadia Insurance, MEMIC and Patriot Insurance. Pam played vital roles underwriting, marketing and opening new locations throughout New England. Pam started with P&C Insurance in January 2011 and works as an Account Executive focused on commercial insurance programs. Pam’s work at P&C allows her to be very involved in the Biddeford, Saco, and Kennebunk communities. She has been active on several boards such as the Heart of Biddeford (a Main Street organization), Maine Insurance Agency Association (an association that supports the Independent Agents), Executive Board for the Biddeford-Saco Chamber, and an Advisory Council for Seashore Trolley Museum. Pam has achieved the highest Property Casualty designation, Charted Property Casualty Underwriting (CPCU) and is pursuing her Certified Insurance Counselor (CIC) designation. She enjoys golf, cycling, boating, family, friends and her golden doodle Cady.

Patti started at P&C Insurance in December of 1993, after working at Dunkin’ Donuts for 6 years prior. She started off as a file clerk and worked her way up to Receptionist, where she has been for the past 20 years. She has enjoyed working with great people over the years. She enjoys working for her clients and helping them with their insurance needs. Over the years she has had some amazing clients walk through the office doors, and she is thankful for their continuous support. She has a great family, loving husband of 25 years, two wonderful kids and a beautiful granddaughter!

Phil joined P&C Insurance in 2016. Prior to P&C, Phil has 6 years’ experience as a Property and Casualty Insurance Producer in both Commercial and Personal Lines as well as an additional 8 years’ experience as a Multi-Line Insurance Adjuster. He enjoys meeting and helping both existing and new clients with coverage questions they may have. Phil is very active in the community holding leadership roles in the local Rotary, Chamber of Commerce and Football Officiating Boards. Phil is a big sports fan. When he isn’t watching a game, you may also see him on the town finding and trying new foods and restaurants with his friends and family. Phil has his CIC designation and is working towards his CRM designation.

Raina has been with P&C since 2013. She has worked in the insurance industry since 1998 as company underwriter and agency account manager. She enjoys providing personalized service to her clients, and making an impact on her community. Outside of work, her hobbies include gardening, music, and crafts.

Roxanne joined P&C in 2011 after a merger with her prior employer, the Ruben Agency. She has been in insurance since 2004 upon returning back to work force. The thing she loves most about her job is the people that she helps daily when the unexpected arises. The unknown as to what each day is going to bring. She lives in Biddeford with her husband Barry and son Jacob. In her spare time, she enjoys music, reading and traveling.

Teresa started at P&C Insurance in 2013. She has worked in insurance since 1988 with agencies in Downeast Maine, and has been in commercial lines since 2002. She enjoys working with the clients and helping them to manage their insurance needs. In her free time, Teresa enjoys reading and spending time with family and friends, especially her grandson, Gabriel.

Tori started at P&C on January 1st, 2013. Before that, she worked for NEBA Group (New England Business Association) in Saco for 7 years as an account executive before P&C bought the business. Prior to that, she worked for the Amy Alward Agency (Allstate) for 5 years writing property & casualty. She enjoys working with the variety of different people and businesses, helping them with their insurance needs. Her personal interests include hiking, snowshoeing and just being outside, and spending time with family and friends.

Traci started working at P&C June, 2007. She worked on the company side of the business for many years before moving to the agency side. Traci enjoys weekends at camp in Eustis, traveling and crafts.