We are a locally owned independent insurance agency based in southern Maine. We represent a carefully selected group of financially sound, reputable insurance companies.
Why Choose Us
Our agents constantly review our client’s policies to ensure that they are receiving the best coverage at the lowest price for their needs. Additionally, should you ever need to place a claim, we provide our customers with staff dedicated to working with claims adjusters on their behalf. This allows you to focus on what matters most during your time of need.
We were incorporated on December 15, 1928 with roots dating back to 1885. We have since grown into one of the largest, independent, full-service insurance agencies in southern Maine, offering home, auto and business insurance as well as employee benefits.
In 2008 two local banks, Saco and Biddeford Savings Institution and Biddeford Savings Bank, joined together to purchase the firm to ensure that the Biddeford/Saco community continued to have access to a locally owned and managed insurance agency.
In 2011, we changed our name from Paquin & Carroll Insurance to P&C Insurance.
In June of 2013 Saco & Biddeford Savings Institution became the sole owner of P&C Insurance. Saco & Biddeford Savings is Maine’s Oldest Bank, founded in 1827.
Josh joined P&C in 2006 after working at UNUM in Portland. He is a graduate of St. Anselm College and Thornton Academy. Josh is the Agency President and Commercial Lines Agent. Josh enjoys the challenges he faces when crafting commercial programs for businesses as well as the fulfillment that comes from assisting his clients when a claim occurs. Hobbies include golfing, skiing and spending quality time with his daughter, son and wife.
Andrea Todd, CICVice President - Commercial Lines Account Executive
Andrea Todd, CIC
Vice President - Commercial Lines Account Executive
Andrea started her insurance career in 1987 where she worked on both the agency and company side of the business. She is experienced in both Personal and Commercial Lines. In 2007 she obtained her Certified Insurance Counselor Designation. Andrea was hired by P&C Insurance in 2004 where she worked as a marketing rep and moved into the Account Executive role in Commercial Lines. She was promoted to Vice President and currently is part of the management staff supervising the Commercial Lines Department. In her free time, she enjoys being at the lake and spending time with her family.
Dan started in the insurance business in 1988 and has been specializing in the Employee Benefits area for 21 years. He joined Paquin & Carroll in 2004. His deep knowledge of benefits has allowed him to help hundreds of employers create benefit plans that control cost and lower expenses while keeping the plans competitive and attractive to current and potential employees.
Ready to tackle issues and looking at Alternative Funding, Wellness and Claim trends are a few examples of why Dan has retained his clients for many years. In 2014 he received a certificate in Health Care Reform Studies from the American College.
He is a Past President and current member of the Saco Bay Rotary Club. Dan also serves as the current President of the Board for Connection for Kids/Kids Free to Grow. He resides in Saco with his wife and daughter enjoys activities like golf, snowmobiling, fishing and spending time with family and friends.
Doug Willett, CICVice President - Business Development
Doug Willett, CIC
Vice President - Business Development
Doug’s insurance career began shortly after the ice storm of 1998. Doug was working as a project manager for a local real estate developer when the ice storm halted building and he was contacted by The General Adjustment Bureau to write property estimates for the local insurance companies. Upon completion of this assignment, Doug was offered a full time adjuster position and completed their insurance school program in Colorado. Doug worked as an adjuster for GAB and Colonial Adjustment until he joined Paquin and Carroll in 2003, as a commercial lines agent.
Doug has continued to work with contractors, investment property owners, and entrepreneurs, helping them with their insurance coverages. He specializes in hard to place risks, contract review, risk transfer agreements and workers compensation alternatives.
Outside of the office, Doug enjoys all of the outdoor activities Maine has to offer, from skiing and snowmobiling in the winter to golfing and biking in the summer.
One of the greatest pleasures of the job is working with startup businesses and helping them achieve their goals. A great insurance agent is a key member of the team right alongside the attorney and banker.
Lynn Vigneault, CISRVice President - Personal Lines
Lynn Vigneault, CISR
Vice President - Personal Lines
Lynn started working at P&C in June of 1987. She worked in the medical insurance field prior to coming to P&C, and was interested in expanding her knowledge to the property and casualty side knowing that she needed this type of insurance herself. She enjoys helping clients understand why it’s important to have insurance. Her hobbies include playing volleyball, running, knitting and doing crafts.
Beth started at Paquin & Carroll Insurance in 1985 as a personal lines account Manager, and moved over to Commercial Lines in October of 1992. She enjoys spending her personal time with her family.
Bonnie SawyerAccount Manager, Team Leader - Personal Lines
Bonnie Sawyer
Account Manager, Team Leader - Personal Lines
Bonnie started working with P&C Insurance in December 2014. She has been in the insurance industry since November 2000, mostly working in personal lines. She feels that P&C is a great place to work with its family atmosphere and open door policies. She feels that making the move to P&C Insurance was a great one, and wouldn’t want to be anywhere else (well, maybe on a warm beach). Of course, the beaches make the southern Maine area just a fabulous place to live. She spends her spare time quilting, reading, walking the beaches, binge watching television series and sharing time with family and friends.
Buffy has been working at P&C Insurance since March 6, 2015. Her goal is to meet/exceed the needs and expectations of her customers.
Prior to joining P&C, she worked as an Accounting Administrative Assistant and as an Ophthalmic Technician.
She is certified in Medical Billing & Coding, and holds a Medical Assistant Certificate.
Cameron started at P&C in 2016, coming straight from the University of Maine at Orono. He enjoys the challenge of getting new business and working with people to get them the best coverage. In his spare time, he enjoys hiking, sports and grilling.
Carol started work with P&C on July 1, 2011 when they purchased the Ruben Agency. Prior to that, she worked for the Ruben Agency for 24 years as a producer for both personal and commercial lines. She was also the office manager and bookkeeper. Prior to that, she worked 13 years at the Biddeford Agency until Bruce Ruben bought the agency in July, 1987.
She has enjoyed working in the insurance industry for the past 43 years because she likes the interaction with both her new and current clients. She is a commercial lines producer/account manager and finds that commercial lines is always an enjoyable challenge.
In her spare time, Carol is very active, going to the gym and walking every day. She likes to travel, do jigsaw puzzles, and loves to read.
Dawn joined the Paquin & Carroll Team as the Office Administrator in 2002 and went back to her ”Insurance Roots” 10 years ago when the Employee Benefits Department expanded.
Dawn enjoys making insurance as painless as possible for her clients and eliminating as much stress as possible for them.
Outside of the office Dawn enjoys spending time with Family and Friends….and she believes 80’s music truly does make everything better.
Donna started working at P&C in April 2017 with over 30 years of experience in both personal and commercial lines. She has worked for a few independent agents as well as a worldwide brokerage. She likes the challenges of the commercial lines insurance business. In her free time, she loves spending time with her grandchildren. She also enjoys floating in the pool and shopping.
Gail Jordan-StuartAccount Manager - Personal Lines
Gail Jordan-Stuart
Account Manager - Personal Lines
Gail's insurance career began 26 years ago at various agencies due to being a military wife. She started at P&C in 2009 at the South Berwick branch. In 2011, she was transferred to the Biddeford office. She finds that going to work is a pleasure, as she considers the people she works with are not only coworkers but also family. Her position at the agency affords her much diversity and challenge which she thrives on.
Gail loves to travel, especially anywhere with a warm beach. She enjoys movies, theatre, fine dining, reading and dabbling in decorating and party planning (so far, just for family and friends).
Jessica joined P&C Insurance in September 2017. She received her insurance license in 2008 and earned her Accredited Adviser of Insurance certificate in 2011. Jessica is a disaster volunteer for the American Red Cross and is active with the Home Fire Campaign providing and installing smoke detectors in homes around our state.
Lynnsey was hired by P&C Insurance in 2008, to work in the Personal Lines Department. Lynnsey enjoys earning a client's trust, explaining why various insurance coverages are important, and helping clients find policies which meet their needs and budget. Lynnsey, who has lived in Maine since 1999, enjoys living in the community she works in. When not at P&C Insurance, Lynnsey is often at her children’s sporting events cheering them on.
Kate Bowring, CPCU, AU-M, AAIAccount Manager - Commercial Lines
Kate Bowring, CPCU, AU-M, AAI
Account Manager - Commercial Lines
Kate grew up in Gorham, Maine and attended the University of Maine where she majored in Financial Economics. After graduating from college, she moved to Washington D.C. where she spent a few years working for Liberty Mutual, Hanover Insurance and Victor O. Schinnerer. While working in Washington DC, she decided to make insurance her career path and successfully attained CPCU, AU-M and AAI designations to further her knowledge of the industry. After relocating back to New England in 2017 to work for Johnson & Johnson Insurance, she has come back home to Maine and settled in Portland. When she is not at work, she enjoys playing tennis, watching hockey, walking on the beach and most of all, traveling to anywhere she has not been before.
Kelli started working at P&C Insurance in March 2017. Prior to P&C Insurance, she worked at CIEE for 14 years, managing a student travel health plan for international exchange students. She is enjoying working with so many local businesses and learning about all our community has to offer. When she’s not working at P&C, she enjoys spending time with family, gardening, or tinkering on woodworking projects. She also enjoys participating in sprint triathlons and road races.
Kim graduated from the University of Maine at Orono in 1993. She joined the insurance industry in 1995, when she was hired by York Insurance as a Customer Service Representative. She has worked for various Insurance Companies in Maine as a Personal Lines Underwriter and joined P&C Insurance in 2014 . She enjoys working with people and utilizing her insurance background and knowledge. Kim has lived in Maine for most of her life, and enjoys spending time with her husband and two children. Her favorite pastimes are gardening, walking, and reading.
Owen began working for P&C Insurance in 2010 after graduating from the University of Maine. He greatly enjoys working with a team of incredible people. In his spare time, he enjoys weightlifting, golfing, hunting, fishing, and all types of sports and outdoor activities.
Patti started at P&C Insurance in December of 1993, after working at Dunkin’ Donuts for 6 years prior. She started off as a file clerk and worked her way up to Receptionist, where she has been for the past 20 years. She has enjoyed working with great people over the years.
She enjoys working for her clients and helping them with their insurance needs. Over the years she has had some amazing clients walk through the office doors, and she is thankful for their continuous support.
She has a great family, loving husband of 25 years, two wonderful kids and a beautiful granddaughter!
Phil joined P&C Insurance in 2016. Prior to P&C, Phil has 6 years’ experience as a Property and Casualty Insurance Producer in both Commercial and Personal Lines as well as an additional 8 years’ experience as a Multi-Line Insurance Adjuster. He enjoys meeting and helping both existing and new clients with coverage questions they may have.
Phil is very active in the community holding leadership roles in the local Rotary, Chamber of Commerce and Football Officiating Boards.
Phil is a big sports fan. When he isn’t watching a game, you may also see him on the town finding and trying new foods and restaurants with his friends and family.
Phil has his CIC designation and is working towards his CRM designation.
Raina has been with P&C since 2013. She has worked in the insurance industry since 1998 as company underwriter and agency account manager. She enjoys providing personalized service to her clients, and making an impact on her community. Outside of work, her hobbies include gardening, music, and crafts.
Roxanne joined P&C in 2011 after a merger with her prior employer, the Ruben Agency. She has been in insurance since 2004 upon returning back to work force. The thing she loves most about her job is the people that she helps daily when the unexpected arises. The unknown as to what each day is going to bring. She lives in Biddeford with her husband Barry and son Jacob. In her spare time, she enjoys music, reading and traveling.
Teresa KowalskiAccount Manager, Team Leader - Commercial Lines
Teresa Kowalski
Account Manager, Team Leader - Commercial Lines
Teresa started at P&C Insurance in 2013. She has worked in insurance since 1988 with agencies in Downeast Maine, and has been in commercial lines since 2002. She enjoys working with the clients and helping them to manage their insurance needs. In her free time, Teresa enjoys reading and spending time with family and friends, especially her grandson, Gabriel.
Tori started at P&C on January 1st, 2013. Before that, she worked for NEBA Group (New England Business Association) in Saco for 7 years as an account executive before P&C bought the business. Prior to that, she worked for the Amy Alward Agency (Allstate) for 5 years writing property & casualty.
She enjoys working with the variety of different people and businesses, helping them with their insurance needs.
Her personal interests include hiking, snowshoeing and just being outside, and spending time with family and friends.
Traci started working at P&C June, 2007. She worked on the company side of the business for many years before moving to the agency side. Traci enjoys weekends at camp in Eustis, traveling and crafts.
Technology and products may have changed over the years, but our focus has not. Our commitment is to maintain the highest standard of service and to establish long term client relationships based on responsibility and mutual trust. Sound appealing?
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Eye Care Reimbursement
Long-term disability
401(k) Plan
Wellness Allowance
Paid Time Off (Vacation, Personal Time, Holidays, Sick Leave)
Employment Disclaimer: Applications will be accepted only for current employment opportunities for which a vacant position is posted at P&C Insurance.
Reasonable Accommodation Request:
Equal access to employment is available to all persons. Those applicants requiring reasonable accommodation to the application process should email careers@insurancepc.com or call 207-284-4591 and ask for the Human Resources Department. Please do not direct any other general employment related questions to this email and/or phone number. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address and/or phone number.
P &C Insurance is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Please click on the links below to view federally required posters: